Terms and Conditions

Last Updated: January 19, 2026

1. Acceptance of Terms

By accessing and using Hai-Soft's services, products, and website, you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Services

Hai-Soft provides Software as a Service (SaaS) solutions including:

  • AI development platforms and tools
  • Cybersecurity solutions and services
  • Cloud-based software applications
  • Consulting and professional services
  • Technical support and maintenance

3. User Accounts and Registration

To use certain features of our services, you must register for an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and update your information to keep it accurate
  • Maintain the security of your password and identification
  • Accept all responsibility for activities that occur under your account
  • Notify us immediately of any unauthorized use of your account

4. Subscription Plans and Payment

4.1 Subscription Terms

Our services are offered on a subscription basis. Subscriptions are billed on a recurring basis (monthly or annually) as selected during signup. By subscribing, you agree to:

  • Pay all fees associated with your subscription
  • Automatic renewal of your subscription unless cancelled
  • Price changes with 30 days' notice

4.2 Payment Processing

Payments are processed through secure third-party payment processors. We do not store your payment card information. All payment information is handled securely by our payment processors.

4.3 Cancellation and Refunds

You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of your current billing period. Refunds are provided at our discretion and in accordance with applicable law.

5. Acceptable Use

You agree not to use our services to:

  • Violate any applicable laws or regulations
  • Infringe upon the rights of others
  • Transmit any malicious code, viruses, or harmful data
  • Attempt to gain unauthorized access to our services or systems
  • Interfere with or disrupt the services or servers
  • Use the services for any illegal or unauthorized purpose
  • Reverse engineer, decompile, or disassemble our software
  • Resell or redistribute our services without authorization

6. Intellectual Property

All content, features, and functionality of our services, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, and software, are the exclusive property of Hai-Soft and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You retain ownership of any data you submit to our services. By using our services, you grant us a license to use, store, and process your data as necessary to provide the services.

7. Data and Privacy

Your use of our services is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your information.

8. Service Availability and Modifications

We reserve the right to modify, suspend, or discontinue any part of our services at any time with or without notice. We do not guarantee that our services will be available at all times or that they will be error-free. We may perform scheduled or unscheduled maintenance that may temporarily interrupt service.

9. Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

We do not warrant that the services will be uninterrupted, secure, or error-free, or that defects will be corrected. We do not warrant or make any representations regarding the use or the results of the use of our services in terms of their correctness, accuracy, reliability, or otherwise.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, HAI-SOFT SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

Our total liability for any claims arising from or related to the services shall not exceed the amount you paid us in the twelve (12) months preceding the claim.

11. Indemnification

You agree to indemnify and hold harmless Hai-Soft, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of or relating to your use of the services, violation of these Terms, or infringement of any rights of another.

12. Termination

We may terminate or suspend your account and access to the services immediately, without prior notice, for any breach of these Terms. Upon termination, your right to use the services will cease immediately.

You may terminate your account at any time by contacting us or using the account deletion features in the services.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Hai-Soft operates, without regard to its conflict of law provisions.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via email or through the services. Your continued use of the services after such modifications constitutes acceptance of the updated Terms.

15. Contact Information

If you have any questions about these Terms, please contact us:

16. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.